Flower Delivery Information - Very Important
UPDATE: 17.45pm February 13th -
We are no longer taking orders for outside of Dublin for delivery on the 14th of February. If you place an order for outside of Dublin it will be delivered on February 15th.
UPDATE 9.05am FEB 14th -
We are still accepting orders for Dublin however no order is guaranteed for delivery on Feb 14th at this stage due to the volumes coming in?
UPDATE 9.10am FEB 14th -
Phone Calls are challenging. Your order status will be updated as soon as we know it has been delivered. Phoning us to find out has your order been delivered is of no value as the minute we know you will be informed.
Standard Delivery Conditions:The below information is critical to your order being delivered where you want and to whom you want. It is up to you to get it right.
Recipients Phone NumberPlease provide us with a local delivery phone number for the recipient (preferably a mobile). Without this all bets are off. We will do our best but we cannot guarantee delivery.
Delivery AddressPlease make sure the delivery address you provide is correct. If it is a house which is hard to find, please provide additional details in the "Additional Comments" field. Please ensure that the person will be home, especially if the recipient lives in an apartment.
Flower Delivery TimesWe cannot guarantee specific delivery times; however, we do our best to accommodate realistic requests when planning our logistics. Please let us know if someone is leaving work early, or if they won't be home until late etc.
Additional InformationIn the shopping cart you will find a place for Additional Information field. This field is there so that you can help us help you. The more information you provide us about the location of the intended delivery address, the easier it is for us to get things right.
Nobody Home Policy
Our drivers tend to be logical people. They will do what makes sense depending on the situation they are faced with if nobody is home. But generally speaking, this is what tends to happen:
- We will attempt to leave the delivery with a neighbour and leave a Flowers Made Easy card in the recipient door saying "Flowers left at number X"
- We may contact the customer and deal directly with them in relation to where is best to leave the delivery or to make alternative arrangements.
- If all else fails we will bring it back to base and await further instructions from you, the sender. A 2nd delivery attempt may require a further delivery charge
Courier DeliveriesIf a bouquet is being delivered by a courier, we will not be able to have the courier re routed or sent to a different address. If the driver doesn't find the recipient at home or has any issues in delivering, the bouquet will be brought back to their local depot where the recipient can collect the bouquet.
Change of AddressWe don't accommodate changes of addresses half way through the day. The address you have imputed is the address we will deliver to. If the recipient isn't at the address we apologise, but unfortunately that is outside of our control.
Hospital Flower DeliveriesPlease note that some hospitals, and some wards within other hospitals cannot accept flower deliveries. Please do your best to find out about your hospital before placing your order.
Funeral Flower DeliveriesFuneral Flowers are guaranteed. Please provide as much information as is possible in the Additional Comments field. We will look after the rest.
Urgent Flower DeliveriesWe can sometimes arrange last minute flower orders. Please call us on 00 353 1 2176100 to see what we can do.
DELIVERY OPTIONS:Same Day Flower Delivery
This service is carried out by Flowers Made Easy where possible, or by our handpicked network of local florists around the world, where the address falls outside of our own delivery areas.
Next Day Flower DeliveryFor Flower Deliver anywhere on the Island of Ireland, next day delivery is completed centrally from Flowers HQ in Sandyford, Dublin. This ensures that we can provide a top notch product delivered directly by Flowers Made Easy to you recipient.
Public / Bank Holiday Flower DeliveryUnfortunately we are closed on public holidays but only in the country where the public holiday effects. Click here for a list of these days for the different countries.
Sunday Flower DeliveryWe are closed on Sundays except for Mothers Day. Mothers Day in Ireland is the 6th of March, 2016.
International Flower DeliveryFlowers Made Easy have a presence in the following countries:
We also have partners all over the world so International Delivery is no problem for most countries, if you want to check, give us a call on 0035312176100
We also have a handpicked network of partner florists in every corner of the world.
For International Deliveries click here: International Flower Delivery